5 to 7 days estimated shipping
How to Use
Full Ingredient List
Power-packed with prebiotics + probiotics, The Cleansing Water+Makeup Remover is our pre-wash that gently removes impurities and makeup while cultivating your skin’s garden of good bacteria. This antioxidant-rich + anti-inflammatory formula is filled with our proprietary fruit and flower blend of Apricot, Cucumber, Rosa Centifolia, Rosa Damascena, and is supercharged with a powerful trio of Vitamin C, Glycolic Acid, and Salicylic Acid + Rosemary, Parsley, Centella Asiatica, Horse Chestnut, and Carrot to provide incredible toning, balancing, and healing benefits for your skin.
Fortifies Skin Barrier
Nourishes, Hydrates, and Protects.
Gently Cleanse - removes makeup and impurities.
Cultivates your skin’s garden of good bacteria keeping your skin in balance.
Anti-inflammatory properties to soothe and calm the skin.
Antioxidant-Rich to fend off free radicals.
Soothing refreshing water. Crisp and cooling on the skin. Soothing Lavender aromatic experience.
Saturate cotton pad or splash onto skin. Smooth all over face, neck, and décolletage. Rinse with warm water. Can be used around eyes and on lips. Follow with Restorative Cleanser for best results.
WHERE: Entire face, neck and décolleté
WHEN: AM / PM
PRO TIP: Applying to wet skin can offer an even gentler experience.
SUGGESTED SHELF LIFE: 12 months once opened.
PREBIOTICS:Agave InulinPROBIOTICS:Lactobacillus Ferment LysateYogurt
SOOTHING FRUITS + FLOWERSApricotCucumberRosa CentifoliaRosa Damascena
SUPERCHARGED WITH:Powerful Vitamin C, Glycolic Acid, and Salicylic Acid, Malic Acid, Gluconic Acid, Lactic Acid
Moisturizing Glycerin and SqualaneHealing Rosemary, Parsley, Centella Asiatica, Horse Chestnut, and Carrot
AGAVE INULIN: A natural plant-sourced prebiotic that favors the growth of friendly bacteria naturally present on the skin. Efficiently draws water from the environment into the skin keeping it supple and hydrated.
LACTOBACILLUS FERMENT LYSATE: A non-living probiotic ingredient made by fermentation of the microorganism Lactobacillus, a friendly bacteria naturally present on the skin. It gives your skin the strength to trigger its natural ability to defend itself from aggressors.
YOGURT: A power-packed dose of good bacteria to help accelerate skin’s renewal processes and establish optimal moisture balance.
APRICOT: An important antioxidant that fights the damage of pollution and free radicals. This ingredient is an emollient, which means that it soothes, smooths, and softens skin.
CUCUMBER: Composed of 97% water to instantly quench skin. Packed with antioxidant-rich Vitamin E. Works to repair, moisturize, and revitalize skin.
ROSA CENTIFOLIA: Complete with vitamins and antioxidants that help moisturize dry skin. Its astringent properties help tighten pores and reduce the redness and inflammation.
ROSA DAMASCENA: A plant-based natural ingredient that keeps your skin hydrated, soft and supple. It also protects your skin from harmful environmental aggressors, while improving its texture.
CARROT: Vitamin A in carrots help flush out excessive oil and keeps the skin fresh and free of toxins.
SQUALANE: Plant-derived mega-moisturizer with very high emollience. Reverses and prevents the loss of hydration that impairs dermal suppleness.
CENTELLA ASIATICA: AKA as Gotu Kola, a leafy green plant that works to calm irritation and improve skin hydration.
EUPHRASIA: The botanical name of an annual plant commonly called Eyebright known for its anti-inflammatory properties and therapeutic and immediate calming effect on the skin.
GLUCONIC ACID: A polyhydroxy acid [a special type of AHA] that helps to strengthen the skin's barrier function while also helping to fight the signs of aging without irritation. It acts as a gentle exfoliator to help loosen the top layer of dead skin so that it can be gently washed away, leaving skin smoother, brighter and softer.
MALIC ACID: A alpha-hydroxy acid—AHA that acts as an exfoliant with skin benefits like hydration, anti-aging and smoother skin tone. It is a sigh of relief for people with sensitive skin due to its gentle exfoliating property.
LACTIC ACID: An alpha-hydroxy acid that has both humectant and exfoliating properties.
GLYCERIN: A plant-based natural ingredient that keeps your skin hydrated, soft and supple. It also protects your skin from harmful environmental aggressors, while improving its texture.
GLYCOLIC ACID: A type of AHA that acts on the surface layer of the skin to dissolve the 'cement' between dead cells and gently resurface it.
HORSE CHESTNUT: Horse Chestnut Extract has soothing, anti-irritant, and toning properties on the skin.
PARSLEY: Parsley is an excellent source of antioxidants and vitamin C. It works to help to balancing oil production by decreasing inflammation.
ROSEMARY: Best known for its anti-inflammatory properties, Rosemary extract helps to reduce swelling and puffiness of the skin. It also helps to heal redness and soothe the skin.
SALICYLIC ACID: A beta hydroxy acid (BHA). It is well-known for reducing acne by exfoliating the skin and keeping pores clear.
VITAMIN C: An antioxidant to help even out skin tone and enhance skin radiance by stimulating the production of collagen, which can, in turn, help in firming the skin.
Free from 1,300+ toxins including parabens, silicones, sulfates
Aqua, Cocamidopropyl Betaine, Glycerin, Rosa Damascena Flower Water, Lactobacillus Ferment Lysate, Yogurt Extract, Tocopherol, Citric Acid, Lactic Acid, Malic Acid, Gluconic Acid, Ascorbic Acid (Vitamin C), Glycolic Acid, Salicylic Acid, Tartaric Acid, **Squalane, *CO Glycerin, *CO Organic Agave Inulin Powder, *CO Prunus Armeniaca (Apricot) Fruit Extract, *CO Rosa Centifolia Flower Extract, *CO Rosmarinus Officinalis (Rosemary) Leaf Extract, *CO Aesculus Hippocastanum (Horse Chestnut) Seed Extract, *CO Carum Petroselinum (Parsley) Extract, *CO Centella Asiatica Leaf Extract, *CO Cucumis Sativus (Cucumber) Seed Extract, *CO Daucus Carota Sativa (Carrot) Root Extract, *CO Euphrasia Officinalis Extract, Ethylhexylglycerin, Benzyl Alcohol, Fragrance
*Certified Organic, **From Sugarcane
We have purposefully made recycling easy with clear mono-material and label-less packaging. With no extra parts or adhesives to remove, all you need to do is rinse out any extra residue and help us sustain the world.
Do you ship to my country?
The Well+Good SHOP currently ships to the USA, Canada, and the United Kingdom. If you live outside of these areas, please stay tuned as we hope to expand shipping capabilities very soon!
How much is shipping?
Shipping rates vary based on the merchant partner for individual products.
Do I have to pay taxes, customs and/or duties?
Customers are responsible for any customs and/or duties fees that may be required upon delivery.
If an international order is refused at delivery, it will be abandoned. The Well+Good Shop is not responsible for the package once it has been refused.
How long does shipping take?
North America: 3-5 business days
International: 5-7 business days
Delivery services are open Monday - Friday. Certain exceptions may occur depending on the location of our merchant partner fulfilling your order.
Will all of my items arrive at the same time?
Due to the possibility of items being sold by different merchant partners, the products in your order may arrive at different times.
Can I track my order?
Your tracking number will be sent once your order has shipped. You can check the status of your order by clicking the tracking button in the shipping confirmation email.
We encourage you to sign up for tracking updates through the shipping courier.
If you have any questions about the status of your order, please contact us directly at firstname.lastname@example.org.
Do I have to be home to receive my package?
On occasion, a recipient must be present to receive a shipment. If the shipment cannot be delivered, a card will be left and the courier will attempt to re-deliver the following working day.
If a delivery is unsuccessful after the second attempt, a card will be left and the parcel returned to the depot where collection or re-delivery can be arranged. Should this fail the parcel will be returned to the merchant and we will contact you directly with next steps.
What items can I return for a refund?
Exclusives and reduced items are FINAL SALE.
Otherwise, all full priced items, excluding apothecary, underwear, lingerie, hosiery, boxers, briefs, swimsuits and bikini bottoms are eligible for a full refund.
If you receive the incorrect size or product, please e-mail email@example.com and we will help issue a return and refund.
How long do I have to return an order?
Customers have up to 30 days after your purchase to return a product for a refund, providing the products are in their original, unworn, unwashed, and/or unopened condition with original tags and packaging.
We suggest you email firstname.lastname@example.org within 2 days of receiving the product to request a return to ensure enough time to successfully process your return. Please note that return instructions may vary by merchant partner.
How do returns work?
When you request a refund, our team will communicate the return request to the merchant partner and provide the merchant return instructions to the customer.
Please do not return any items without first contacting email@example.com. Any items returned without proper return authorization may be returned to the sender.
How should I package a return?
Please ensure all returned items are well packaged and fully sealed, so as not to be damaged in the post.
If a return slip is provided, please ensure this is properly attached to the outside of your package.
Do I have to pay for return shipping?
In most cases, customers are responsible for return shipping fees.
All international returns must be declared as ‘Returned Merchandise’ and shipped using your country’s local shipping carrier (such as Canada Post, USPS, EMS) to avoid brokerage fees and/or duties fees.
Insurance is recommended for products valued at $200 and over. The Well+Good Shop is not responsible for items damaged or lost in return transit.
How long will it take for my return to be processed?
When the merchant partner receives your returned item, they will inspect it and notify The Well+Good SHOP with an approval confirmation for the returned item. Returns approvals are at the merchant's discretion.
Once the return has been completed, a refund will be applied to the original payment method excluding the cost of shipping and handling. You will receive the refund within 3-10 business days depending on your financial institution.
My return was not approved. What do I do?
If a refund doesn’t qualify for the merchant's return policy or is otherwise rejected by the merchant, you may ask for the item to be sent back to you and will need to pay for a new shipping label.
If you believe your item met all of the return requirements, please email firstname.lastname@example.org.
To ensure that returns are approved, please ensure you carefully follow all of the return requirements set out above.
Can I exchange my order?
Unfortunately, exchanges are not permitted on The Well+Good SHOP. Customers will need to return any unwanted items and re-buy the correct item.